National Floor Direct is Committed to Service
How did National Floors Direct evolve from a brick-and-mortar storefront into a nationwide, industry-leading flooring provider?
The reviews say it all.
To describe the National Floors Direct reviews as off the charts is an understatement. With a click or scroll on any number of websites, you’ll quickly see why the company is the first choice for flooring. Established in 2005, National Floors Direct has earned a reputation for installing premium products at competitive pricing. Although it hasn’t been around as long as others, the brand has quickly surpassed its competitors. Customers who choose National Floors Direct are treated to the highest quality flooring options, including hardwood, laminate, luxury vinyl, tile, and carpet.
Despite this unlimited selection, National Floors Direct reviews continuously rave about the service. That’s its “secret sauce.” National Floors Direct reviews remain consistently higher than most other brands because of its unmatched customer service.
Using these testimonials, let’s see what makes this experience so unique.
Personalized attention
National Floors Direct puts people first. This simple mentality trickles down to its entire sales team. Their experienced staff is eager to help, going above and beyond to find the perfect, individualized fit for each home.
Larry, a recent review on Sitejabber, began a remodeling project without first genuinely understanding his needs. National Floors Direct came to the rescue. He wrote, “I am grateful we were in touch with a design team and a flooring installer that truly understands this part of the process. We have learned so much.”
Jill echoes this sentiment. After rating it a “10/10 Recommend” on Trustpilot, the happy customer couldn’t say enough about the entire team. From on-time arrivals, easy scheduling, speedy installation, and clean workspaces, she enjoyed a “smooth” and “professional” process that left her “satisfied with the finished product.”
Immediate results
National Floors Direct is quick to respond. Next-day installation and quick turnarounds have been hallmarks of their success over the last decade.
Dan tells the whole story. Last month, another supplier gave him an estimate for vinyl flooring and carpeting. After being told that he was looking at a 7-8 week install lead time, he called National Floors Direct at his wife’s urging. In his review on the Better Business Bureau website, he said the “salesman came out the next day as promised and right on time.” Materials were in stock, and the project was scheduled immediately. Dan was thrilled, saying he “could not be happier with my experience and would HIGHLY recommend National Floors Direct to anyone and everyone.”
Why National Floors Direct?
After reading National Floors Direct reviews, it’s no surprise that the brand routinely sits atop most lists issued by industry insiders and critics. Yet it’s the customers that benefit most. And this is just a small sample of the satisfied customers.
With unparalleled selection and uncompromising service, National Floors Direct will continue to roll out the red carpet for all its clients.
